RESPONSIBLE GAMING

If you think that you may have started spending more money than you can afford, or if your gaming habits are interfering with your normal daily routines., we strongly advise that you consider measures such as setting personal limits on your activities, opting for self-exclusion and seeking advice and support  from trusted independent bodies.

1. Personal limits
Limits can be set up – and modified – at any time.

Increases in limits take effect immediately, however should you then desire to reduce or remove those limits this will only be possible after email confirmation and only after the previous limit of the same type expires, in order to ensure you avoid rash decisions. If you require further information or assistance regarding the Personal Limits functionalities, please contact support.

2. Deposit Limits

You can set daily, weekly or monthly limits on your deposits.

3. Loss Limits

You can set daily, weekly or monthly limits on your casino losses

4. Wagering Limits

You can set a daily, weekly or monthly limit on the amounts wagered.

5. Cooling-off Limits

You can set a Cooling-Off Limit of the duration of 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the casino and you will be excluded from all promotional offers for the set period, although you may withdraw remaining funds during this period. The Cooling-Off period is applied to your account immediately. Upon expiry, your account will automatically be re-activated.

6. Self-Exclusion Limit

Self-Exclusion Limit. You can set a Self-Exclusion Limit for 6 months, 9 months, or 1 year. Upon doing so your user account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds.

You may set any of the above limits directly from the user menu. Alternatively,please contact customer support [email protected] and we will do it for you.

7. Self-Exclusion by request

Simply contact support at [email protected] who will take all necessary steps to ensure that access to your user account is denied and that you receive no further promotional materials.

Please note that if you have self-excluded from the casino for an indefinite period of time, the funds remaining on balance will be refunded normally according to the casino payment terms. If you have self-excluded for a definite period of time, the funds remaining on balance will be refunded according to the casino payment terms  only when the period of self exclusion expires.